Contact
Talk to someone who can actually help
Whether you have a problem right now or you are weighing up changing providers, you will speak to a technician rather than a call centre.
How to reach us
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Phone 0468 927 427
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Email hello@geeks360.com.au
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Office Penrith
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Service area Penrith and surrounding Sydney areas
Send us a message
Tell us what is going on and we will come back to you. You do not need to know the technical cause — working that out is our job.
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A real conversation first We start by understanding what prompted the call — the thing that broke, the audit coming up, the provider who stopped answering. That tells us far more than a checklist would.
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A look at what you actually have We go through your current setup: what is running, what is exposed, what is unsupported and what is quietly costing you time. Usually under an hour of yours.
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A written summary, either way You get a document setting out what we found and what we would prioritise — yours to keep and act on, whether or not you engage us. There is no obligation attached to it.
FAQ
Before you call
Get in touch and we will tell you honestly whether we can assist quickly. Existing clients under agreement are prioritised, which is part of what that agreement buys — but we will not leave you without an answer or a sensible next step.
Not really. It helps if someone who knows how things are currently set up can be in the room, and if we can get read access to have a look properly. Everything else we can work out ourselves.
You will get a written summary and a recommendation. If you would rather take that away and act on it yourself, that is a legitimate outcome and we will not chase you about it.
No. The consultation and any resulting proposal are free. If you ask us to do remediation work before an agreement is in place, we will quote that separately and clearly before starting.