Proactive Support
We monitor and maintain your systems continuously, so most problems are dealt with before anyone in your office notices them. Fewer interruptions, less lost productivity.
Managed IT Services · Sydney
Helping Sydney BusinessesGrow with Reliable IT.
Helping businesses and organisations across Sydney. Based in Penrith, New South Wales.
A no-obligation review of your current setup, with a written summary of what we find.
- Sydney Based
- Business IT Specialists
- Microsoft 365 Support
- Cyber Security
- Remote & Onsite Support
- Fixed Monthly Agreements
Our Services
Everything your business needs from an IT partner
Ten services that work as one. Take the whole stack, or start with the part causing you the most trouble.
Managed IT Services
We take ownership of your technology day to day, so problems get dealt with before they reach your team.
IT Help Desk
A real technician your staff can reach, with issues triaged by what is actually stopping people working.
Microsoft 365
Email, Teams, SharePoint and OneDrive set up with sensible permissions and data that stays protected.
Google Workspace
Gmail, Drive and shared calendars administered properly, including migrations in either direction.
Cyber Security
Layered protection across devices, email and identity, aligned to the ACSC Essential Eight.
Backup & Disaster Recovery
Backups that are monitored and test-restored, because one nobody has tested is only an assumption.
Cloud Solutions
Move the workloads that belong in the cloud and leave the rest alone. We will tell you which is which.
Network & Wi-Fi
Firewalls, switching and wireless designed for the building you are in, not a generic floor plan.
Website Design & Hosting
Fast, secure business websites, hosted and maintained by the same team that looks after your IT.
IT Consulting
Independent advice on what to invest in, what to retire and what can wait another year.
Industries We Support
We know how your sector actually operates
Different industries carry different obligations, systems and pressure points. These are the ones we work in most.
NDIS Providers
Participant records, rostering and claiming systems kept secure, available and ready for audit scrutiny.
Healthcare & Medical
Clinical systems, practice software and patient data handled with the privacy obligations of the sector built in.
Construction
Head office and site connectivity, mobile devices and project files that stay in sync across locations.
Education
Staff and student systems, shared devices and filtered access, managed around term dates rather than against them.
Government Support
We deliver IT work as a subcontractor on government-funded engagements, working to the documentation and security standards those contracts require.
Professional Services
Document-heavy, deadline-driven teams that need email, files and collaboration to be genuinely reliable.
Accounting & Finance
Practice software, client data and the seasonal load of a compliance deadline planned for in advance.
Legal
Matter files, client confidentiality and retention obligations supported by controlled access and tested backups.
Real Estate
Agents working between the office, the car and an open home, with CRM and listings always reachable.
Why Geeks360
A long-term IT partner, not a callout number
The difference between IT that costs you money and IT that earns its place is whether anyone is looking after it before it breaks.
Business Continuity
Backups are configured, monitored and test-restored — because a backup nobody has tested is only an assumption. If something fails, you keep operating.
Local Sydney Team
You deal with the same people each time, in your timezone, who can be on site when a problem cannot be fixed down a wire. No offshore ticket queue.
Fast Response
Issues are triaged by business impact, so the things stopping your team working are picked up first. Response commitments are set out in your service agreement.
Security First
Security is built into how we configure everything rather than sold separately later — identity, devices, email and access controls treated as one system.
Technology That Scales
Decisions are made with your next stage in mind, so adding staff, a second site or a new compliance requirement does not mean starting again.
Managed IT Overview
One agreement that covers the whole of your technology
Rather than paying by the hour every time something goes wrong, a managed agreement puts your systems under continuous care for a fixed monthly fee. The incentive shifts: we are paid to keep things working, not to attend breakdowns.
Scope, coverage hours and response commitments are agreed with you in writing before anything begins, and reviewed as your business changes.
Get a Free IT Health CheckWhat a managed agreement includes
- Continuous monitoring of servers, endpoints and network hardware
- Operating system and application patching on a managed schedule
- Managed backup with monitored and tested restores
- Endpoint protection, email filtering and multi-factor authentication
- Helpdesk access for your staff, remote and onsite
- Staff onboarding, offboarding and device provisioning
- Licence, warranty and asset register maintained on your behalf
- Scheduled technology reviews with your leadership team
Technology We Support
The platforms your business already runs on
Systems we work with day to day. If something you rely on is not listed, ask — this is not an exhaustive list.
- Microsoft 365
- Windows
- macOS
- Microsoft Azure
- Microsoft Teams
- SharePoint
- OneDrive
- Hyper-V
- UniFi
- Synology
Business Outcomes
What good IT should give you back
Technology is a means to an end. These are the results a well-run environment is meant to produce.
Less downtime
Problems are found and resolved earlier, so your team spends its day on billable work instead of waiting on a fix.
Predictable IT costs
A fixed monthly agreement replaces unpredictable hourly callouts, which makes technology something you can actually budget for.
Protected business data
Access is controlled, devices are hardened and backups are tested, so client and participant information stays where it should.
Audit-ready records
Documentation, asset registers and security controls are maintained as you go, rather than assembled in a panic before a review.
A team that can work anywhere
Staff move between the office, home and client sites with the same secure access to the systems they need.
Room to grow
Onboarding a new starter or opening a second location becomes a process we run, not a project you have to manage.
FAQ
Questions we are asked before people switch
Instead of calling someone once something has already broken, we look after your technology continuously for a fixed monthly fee — monitoring systems, applying updates, managing backups and handling day-to-day support requests. The intent is that fewer things break, and the things that do are dealt with quickly.
Yes. NDIS providers are one of our focus sectors. We understand that participant information is sensitive, that rostering and claiming systems cannot be offline, and that your practices may need to stand up to audit. We configure access controls, backups and documentation with that in mind.
Yes. Remote and hybrid work is standard for most of the businesses we support. We set up secure remote access, protect the devices staff use away from the office, and support those users the same way we support the ones at head office.
After-hours coverage and response commitments are agreed with you and documented in your service agreement, because the right level differs between a nine-to-five office and a service that operates on weekends. We will recommend what suits your operation during the consultation.
No. Some workloads belong in the cloud and some are better left where they are. We will tell you which is which for your business rather than pushing a migration you do not need.
Yes. Co-managed arrangements are common — we often handle monitoring, security and after-hours cover while your internal person focuses on the systems specific to your business. We are happy to define the split clearly so nothing falls between us.
We start with a free consultation to establish what you currently have and where the risks sit. From there we agree a transition plan and take over in stages, so your team keeps working throughout. You will know what is happening and when before anything changes.
Yes. We are a Sydney-based team supporting Sydney businesses, which means support in your timezone and the ability to attend site when a problem cannot be resolved remotely.
Find out where your IT actually stands
A no-obligation review of your current setup, with a written summary of what we find — yours to keep and act on, whether or not you go any further with us.