Network & Wi-Fi
Network, firewall and wireless design for Sydney businesses — built around your floor plan, your walls and your headcount rather than a generic layout.
The Problem
Wireless is the first thing accused whenever anything is slow, and usually the last thing anyone has actually measured.
It is fine near the router and unreliable in the back office, the consult room or the far corner of the warehouse — the places where the equipment happens not to be, which are rarely the places nobody works.
Another access point was added each time somebody complained. They now overlap, compete for the same channels and hand devices between each other badly, which can be worse than having fewer.
Slowness gets attributed to the internet, the Wi-Fi, the laptop or the software depending on who is asked. Without measurement it stays a matter of opinion, and the same fixes get tried repeatedly.
Our Solution
We survey the premises rather than estimating from a floor plan. Brick, plasterboard, glass, lift shafts, cool rooms and mezzanines all behave differently, and a design that ignores them is guesswork with equipment attached.
Then we separate the layers. The firewall handles security and traffic, the switching handles the wired backbone, and the wireless handles coverage — each sized for the number of devices you actually run, including the ones nobody counts like printers, cameras and card readers.
The result is a network you can reason about. When something is slow afterwards, we can tell you which layer is responsible instead of replacing hardware until the complaints stop.
Get a Free IT Health CheckWhat's Included
The wired and wireless layers, plus the security sitting in front of both.
Measuring actual signal behaviour through your actual walls, so placement is based on evidence rather than on where a power point happened to be.
A business-grade firewall configured deliberately, with rules that are documented rather than accumulated over years by different hands.
The wired backbone that everything else depends on, sized properly — because wireless problems are frequently wired problems in disguise.
Access points placed and tuned so devices hand over cleanly as people move, instead of clinging to a distant one and slowing everybody down.
Guests, staff devices and equipment like cameras and printers kept apart, so a visitor's laptop is never on the same network as your systems.
Alerting on saturation, failing hardware and dropouts, so degradation is picked up before it becomes the thing everyone complains about.
How We Deliver
Cabling and access point work is disruptive if it is unplanned, so the sequence is built around keeping you operating.
We document what you actually have — devices, licences, access, and where the risks sit. Nothing is proposed before this is done.
We agree what changes, in what order, and when. Anything that will interrupt your team is scheduled around your working week.
Work is done in stages so your business keeps operating. You know what is happening on any given day before it happens.
Configurations, credentials and procedures are written down and kept current — so support does not depend on one person's memory, including ours.
Systems are watched continuously rather than checked when something is reported. Most issues are picked up before anyone raises them.
We review what is working at agreed intervals and adjust. Technology that suited you last year may not suit you at twice the headcount.
Business Outcomes
Network quality is invisible when it is right. These are the visible signs it was wrong.
Video calls hold up in the meeting room instead of dropping, and nobody opens with two minutes of apologising for their connection.
Staff work where the work is rather than migrating toward wherever reception happens to be strongest.
Visitors get internet without ever touching the network your business systems run on.
When something is slow, there is data showing which layer is at fault — so the fix is targeted rather than another piece of hardware.
Capacity was sized with headroom, so a new starter or a new device is not the thing that tips coverage over.
What was installed, where and why is written down — so nobody has to reverse-engineer a cabinet to make a small change.
Who It Is For
Heritage brick, converted warehouses, multi-level tenancies, clinics with lead-lined rooms — anywhere consumer-grade equipment was never going to work reliably.
The cabling and access point positions are dramatically cheaper to get right before the walls close than afterwards.
If connectivity comes up in every staff meeting and has already been fixed twice, the problem is usually design rather than equipment.
Typical Engagements
Situations we are called into most often. One of these will probably sound familiar.
Cabling, comms cabinet and wireless designed alongside the builder rather than retrofitted once everyone has moved in.
Connectivity extending beyond the office into workshops, warehouses, yards and site sheds where standard equipment gives up.
Classrooms, training rooms or open-plan floors where dozens of devices connect at once and consumer hardware simply cannot cope.
Consult rooms and treatment areas where a dropout interrupts a patient interaction, and where building materials work against coverage.
A switch or firewall has died and the temporary fix has become permanent. The replacement is an opportunity to design rather than patch.
The equipment was right for twelve people and there are now thirty, with more devices each than anyone planned for.
Optional
None of these are required. They are here because clients regularly ask whether we can cover them.
New data cabling, patch panels and a comms cabinet arranged so future changes are a five-minute job rather than an afternoon of tracing.
A backup service that takes over automatically if the primary drops, for businesses that cannot simply wait for a fault to be resolved.
Only recognised devices permitted onto the internal network, which matters most where the public can reach a wall port.
Physical security running on the same well-designed network, rather than a separate system nobody maintains.
Technology
Platforms we work with day to day. If something you rely on is not listed, ask — this is not an exhaustive list.
These are platforms we work with day to day. Product names are trademarks of their respective owners and their inclusion here does not indicate a partnership, affiliation or endorsement.
Industries
Head office and site connectivity, mobile devices and project files that stay in sync across locations.
Staff and student systems, shared devices and filtered access, managed around term dates rather than against them.
Clinical systems, practice software and patient data handled with the privacy obligations of the sector built in.
Works With
These are the services clients most often run alongside this one, and why.
Layered protection across devices, email and identity, aligned to the ACSC Essential Eight.
We take ownership of your technology day to day, so problems get dealt with before they reach your team.
Move the workloads that belong in the cloud and leave the rest alone. We will tell you which is which.
FAQ
Occasionally that is genuinely the answer. More often adding one to a design that already has problems makes things worse, because overlapping access points compete and devices hold onto the wrong one. That is why we measure before recommending equipment.
They get confused constantly. Wi-Fi is how a device reaches your network; the internet connection is how your network reaches the outside world. Either can be the bottleneck, and so can the wired switching in between. Measuring tells you which, and it is frequently not the one people assumed.
For a handful of people in a small open space, consumer hardware can be adequate. Beyond that, the difference shows up in how many devices can connect at once, how cleanly they move between access points, and whether you can separate guests from your systems. Those are the limits people hit.
Access point and firewall work is usually a short outage scheduled outside working hours. Cabling is more invasive and is planned in stages or after hours. You will have the schedule before anything starts.
We design the cabling requirement and coordinate the installation, working with licensed cablers where the work requires it. You deal with us rather than managing trades directly.
A free consultation covers your network and wireless setup — what is installed, how it is configured and where the weak points are. You get the findings in writing before anyone quotes you equipment.
